The Navy Health Story
We pride ourselves on providing expert knowledge, compassionate service and understanding.
Vision, Mission & Values
To be the natural choice in health insurance for the Defence family.
To open the door to better health and wellbeing.
We are insightful and see things from members’ perspective. We can be flexible if we need to be: members come first.
Our team go the extra mile for members, taking personal responsibility for looking after member needs from beginning to end and do the right thing.
We strive to give back more than any other health fund. We deliver competitive products, we partner with reputable providers to offer a comprehensive range of health services.
We make dealing with us easy, We make the complicated crystal clear. We make things easy to understand.
We are tenacious, focused, enthusiastic and committed. We deliver on our promises.
We are genuine and empathetic. Easy to deal with. Friendly, personable, likeable and approachable.
Our Board of Directors
Adam Lloyd Grunsell AM CSC
Rear Admiral RAN, BArts, MMgt, MSc, MAICD
Appointed to the Board in September 2011
Adam is a recently retired 2-star Navy officer within the Capability Acquisition Sustainment Group (CASG) as Head Maritime Systems Division where he managed a range of procurement and sustainment contracts as part of a multi-billion dollar budget responsibility. He is a Partner at KPMG with a focus on growing the Maritime business within the Defence and National Security sector.
Wayne Bradley Cahill
BHA, LLB, MCom, FCHSM, FAICD
Appointed to the Board in July 2016
Wayne is a senior consultant at Ashurst and heads their national Health and Aged Care practice.
Trevor John Carr
FMBA (Exec) BHA GAICD CF
Appointed to the Board on 5 December 2019
Trevor has enjoyed a substantial and varied leadership career that has successfully transitioned between executive and governance roles.
Anne Teresa Flanagan
BSc (Hons) FCA(England & Wales) GAICD
Appointed to the Board on 20 February 2020
Anne is a chartered accountant with extensive experience in member organisations. Anne recently retired as Chief Financial Officer of RACV and was also a director of subsidiary and joint venture boards across a variety of industries including towing and software development. Prior to joining RACV, Anne worked in senior finance roles with ANZ Bank in both London and Melbourne. Anne is currently an Alternate Director and Member of the Australian Super Finance & Audit Committee.
Melissa Susan Hamilton
Appointed to the Board on 20 February 2020
Melissa was the CEO of Stellar, a large privately-owned organisation with 4,500 employees operating across Australia, Asia and the US and guiding clients to improve customer loyalty via service and optimise productivity outcomes by providing outsourced solutions. Melissa won the Women in leadership Award for Deloitte Growth companies in 2016. She is also an Executive Director of Stellar, Right Road Finance and an Executive Mentor for Merryck & Co.
Michael Hans Janos Miko AM
Commodore RAN, FCILT, GAICD, MMgt, DipAppSci
Appointed to the Board on 5 September 2019
Michael joined the Royal Australian Navy in January 1982 and in a career spanning 37 years he specialised as a Logistics Officer. He rose to the rank of Commodore concluding his service as the Director General Logistics – Navy and Head of the Maritime Logistics Community in January 2019. Michael served on the Board of Navy Canteens as a non-executive Director and Chair from July 2016 to October 2019.
Robyn Margaret Walker AM
Rear Admiral RAN, MBBS, FRACMA, Dip DHM, GAICD
Appointed to the Board in December 2007
Robyn Walker is a qualified medical practitioner and specialist medical administrator whose Royal Australian Navy full time career culminated in the role of Commander Joint Health and Surgeon General Australian Defence Force from December 2011 to December 2015. She was named as the ACT Telstra White Pages Community and Government Business Woman and overall ACT Telstra Business Woman of the Year in September 2011. Rear Admiral Walker retired from full time service in the Navy in February 2016 but remains an active member of the Navy Reserve and undertakes consultancies with particular interest in health organisational structure and governance.
Members Health Fund Alliance
More benefits back to policyholders
Funds such as Navy Health that are part of the Members Health Fund Alliance have value-based member driven business models with close to 90% of all premiums returned to policyholders in benefits1.
(1 APRA Operation of Private Health Insurers – 2017-18)
High policyholder satisfaction rates
Members Health funds consistently average customer satisfaction scores of 94% or higher2. Funds under the Members Health Alliance funds can represent excellent value for money, ensuring members’ health comes ahead of profit.
(2 Discovery Research Customer Satisfaction Survey – 2019)
Competitive health insurance premiums
With Members Health Alliance funds focusing on existing to serve policyholders, putting members’ health before profit, Members Health funds can represent excellent value for money.
Customer retention and growth
Over the past five years, Members Health Alliance Funds have collectively had higher member retention rates of 2+ years in comparison to the for-profit counterparts3.
(3 Commonwealth Ombudsman State of the Health Funds Report – 2018)
Navy Health is honoured to be able to assist in raising awareness and funds for the Defence Community as a reflection of our own values.
For any sponsorship enquiries, please email our marketing team or call us on 1300 306 289.
Alternatively, please click below to submit a sponsorship request.Request sponsorship
Navy Health is honoured to have V8 Supercar Driver, Chaz Mostert, as our ambassador. Chaz attends various Defence community and corporate events interacting with fans and Navy Health members. Click on the below to learn more about Chaz: