Navy Health Member Portal
We have launched a new Member Portal which aims to create a more enjoyable, and seamless online experience for our members.
Navy Health Member Portal
We have launched a new Member Portal which aims to create a more enjoyable, and seamless online experience for our members.
Our new and improved Member Portal is live!
Navy Health is pleased to announce the release of our new Member Portal, which will provide an improved online experience for our members.
The new Member Portal includes a user-friendly design for easy navigation, enhanced security with the addition of multi-factor authentication (MFA), and a secure inbox for communications. You can also look forward to easy document management, and premium payments.
Importantly, the new Member Portal aims to mirror the look, feel, and functionality of our mobile app, ensuring a consistent and seamless experience across our platforms.
There are some fantastic new features to enjoy
User-friendly design
Enjoy a fresh and consistent look and feel, aligning with our mobile app to provide a seamless navigation experience.
Enhanced security measures
The introduction of Multi-Factor Authentication (MFA) provides an extra layer of security to help protect your membership and personal information. Find out more about MFA here.
Easy claims submissions
We’re streamlining the claims submission process to make it more straightforward for you and our Claims Team. Simply upload a photo or PDF of your receipt and submit – it’s that easy!
Check your benefits and limits
Keep track of the amount you have available for each service to better manage your appointments.
Manage your personal details
Easily manage and update your personal information including bank details, contact information, home and postal address.
Centralised communications
Access communications in one secure inbox, providing you with a simple way to stay informed.
Frequently Asked Questions
We know that adjusting to a new system can be difficult, so we’ve put together a list of frequently asked questions to help you navigate the platform.