Each member 16 and over can now register for their own account to access our Mobile App and Member Portal. Simply head to the Portal or update to the latest version of the App and follow the prompts. To learn more about this change and how to register, click here.

Important Update: From 1 July 2026, the Australian Government is increasing the Private Health Insurance Rebate income thresholds. Click here to find out if this may affect you and how to update your rebate income tier if you need to. Tax statements will also be available via the Member Portal and App from 12 July 2026. Learn more.

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Cooling Off Period

Cooling off period for new members

Navy Health allows new members who have not yet made any claims to cancel their policy and receive a full refund of any premiums paid within a period of 30 days from the commencement of their policy.