Our systems will be undergoing scheduled maintenance between 8pm and 10pm (AEST) on Thursday 11th September. This means our app, portal, online join and HICAPS may be unavailable during this time. We apologise for any inconvenience this may cause.

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Cooling Off Period

Cooling off period for new members

Navy Health allows new members who have not yet made any claims to cancel their policy and receive a full refund of any premiums paid within a period of 30 days from the commencement of their policy.