Mackay Private Hospital will be closing and are no longer providing clinical services as of 29 May 2026. If you’re located in the region, you’ll be able to find alternative private hospitals using the search function on our Providers page.
Important Update: From 1 July 2026, the Australian Government is increasing the Private Health Insurance Rebate income thresholds. Click here to find out if this may affect you and how to update your rebate income tier if you need to. Tax statements will also be available via the Member Portal and App from 12 July 2026. Learn more.
Medicare does not cover Ambulance cover and different states have different arrangements. Navy Health includes comprehensive ambulance cover on all policies. We cover 100% benefit for ambulance services within Australia provided by a state/territory registered ambulance service, by either Air/Sea or Land. We do not provide benefits for privately run patient transport services, such as Flying Doctor Services, Care Flight, etc.