Mackay Private Hospital will be closing and are no longer providing clinical services as of 29 May 2026. If you’re located in the region, you’ll be able to find alternative private hospitals using the search function on our Providers page.

Important Update: From 1 July 2026, the Australian Government is increasing the Private Health Insurance Rebate income thresholds. Click here to find out if this may affect you and how to update your rebate income tier if you need to. Tax statements will also be available via the Member Portal and App from 12 July 2026. Learn more.

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Navy Health offers the convenience of paying your invoices through a secure online gateway. You can pay using your credit card – VISA or MasterCard (No transaction fees apply).

To pay your membership online, you will need the 9-digit reference number for online payments that is located on the bottom of your invoice. Once your payment is complete, please record your receipt number for future reference.