Tax Statements
Navy Health will send your Private Health Insurance tax statement direct to the ATO.
Tax Statements
Navy Health will send your Private Health Insurance tax statement direct to the ATO.
This financial year (2024/2025) Navy Health will send your health insurance tax statement directly to the Australian Taxation Office (ATO).
You can also find your tax statement in your Navy Health Member Portal and Mobile app Inbox from 12th July 2025.
Accessing your statement in the Navy Health Member Portal
1. Log into Member Portal – Go to the Member Portal via the link or visit navyhealth.com.au and click on ‘For Members’ at the top right hand side of the page, then click on ‘Login to the Member Portal’
2. Enter your log in details or register if you do not have an account.
2. Enter your log in details or register if you do not have an account.
3. Once Logged in, you can view your statement in your member inbox either on the home screen located here:
Or by clicking on ‘Inbox’ on the left hand side of the screen.
4. In your inbox click on ‘20XX Rebate Statement’.
5. From here you can view, download and print your statement.
Accessing your statement in the Mobile app
1. Open your Navy Health Mobile App
2. Once Logged in, you can view your statement in your member inbox which you can access either on the home screen located here:
2. Once Logged in, you can view your statement in your member inbox which you can access either on the home screen located here:
Or by opening the navigation menu and selecting Inbox.
3. In your inbox click on ‘20XX Rebate Statement’.
4. From here you can view, download your statement.
Reading your Navy Health Tax Statement
Key Dates
30th June 2025 – The official end of the financial year. Navy Health will begin to create your tax statement after this date if you held a hospital policy at any stage in the financial year.
12th July 2025 – Tax statements will be available for members to view in the Navy Health Member Portal & Mobile App Inbox.
12th July 2025 – Tax statements will be available for members to view in the Navy Health Member Portal & Mobile App Inbox.
Frequently Asked Questions
Why are you not sending the tax statement via email or post?
As per current legislation, Navy Health will no longer be mailing or emailing statements to members. Instead, these will be provided on the Navy Health Member Portal or Mobile app.
Where can I get a copy of my tax statement for my records?
You can log into your Navy Health Member Portal or Mobile app and download your tax statements there from 12th July 2025. Alternatively, you can speak to a Member Services Officer on 1300 306 289 who will be able to assist.
Will I receive a tax statement?
If you held a hospital policy in the 2024/2025 financial year and you paid premiums toward it then tax statements will be sent directly to the ATO. If you would like a copy of your tax statement, it will be available for members to view or download from your Navy Health Member Portal and Mobile app.
Why is my tax statement not showing?
If your tax statement is not showing in your Navy Health Member Portal or Mobile app, it is after the 12th of July 2025, and you held an active hospital cover in the 2024/2025 financial year, please call us on 1300 306 289 so we can investigate this for you.
Navy Health cannot contact the tax department on your behalf.
Why does my statement have a zero in section J?
Section J reflects the premiums received towards your Navy Health policy within the financial year. If you’ve paid in advance in previous years, this may result in a zero balance.
Why does the benefit code (section L) shown on the statement differ to what I should be claiming?
Your statement will not show you what level of rebate you’re entitled to. This is because we don’t collect information about your income, and will instead be determined by the ATO.
As per current legislation, Navy Health will no longer be mailing or emailing statements to members. Instead, these will be provided on the Navy Health Member Portal or Mobile app.
Where can I get a copy of my tax statement for my records?
You can log into your Navy Health Member Portal or Mobile app and download your tax statements there from 12th July 2025. Alternatively, you can speak to a Member Services Officer on 1300 306 289 who will be able to assist.
Will I receive a tax statement?
If you held a hospital policy in the 2024/2025 financial year and you paid premiums toward it then tax statements will be sent directly to the ATO. If you would like a copy of your tax statement, it will be available for members to view or download from your Navy Health Member Portal and Mobile app.
Why is my tax statement not showing?
If your tax statement is not showing in your Navy Health Member Portal or Mobile app, it is after the 12th of July 2025, and you held an active hospital cover in the 2024/2025 financial year, please call us on 1300 306 289 so we can investigate this for you.
Navy Health cannot contact the tax department on your behalf.
Why does my statement have a zero in section J?
Section J reflects the premiums received towards your Navy Health policy within the financial year. If you’ve paid in advance in previous years, this may result in a zero balance.
Why does the benefit code (section L) shown on the statement differ to what I should be claiming?
Your statement will not show you what level of rebate you’re entitled to. This is because we don’t collect information about your income, and will instead be determined by the ATO.
The information in this article is for general information only. Navy Health is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the information in this article relates to your unique circumstances. Navy Health is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this article.
For further information visit the ATO website here.
For further information visit the ATO website here.
