From March 2024, we will be no longer be able to issue cheques for claim benefits or accept them for membership premium payments. To nominate an alternative payment method, we ask that you visit the mobile app, OMS Portal, or give us a call.
Do you know which cover is right for you?
This financial year (2022/2023) Navy Health will send your health insurance tax statement directly to the Australian Taxation Office (ATO).
We will also store the tax statement in your Online Member Services portal no later than 7th July 2023.
2. Enter your log in details, register to use or retrieve your password.
3. Click on “My Tax Statement”.
4. Choose the year you wish to view and click “Done”.
|30th June 2023 – The official end of the financial year. Navy Health will begin to work on creating your tax statement after this date if you held a hospital policy at any stage in the financial year.
|7th July 2023 – Tax statements will be available for members to view or download from the Online Member Services portal.
|11th July 2023 – Your tax statement will be sent to the ATO where it will be viewable in your tax forms or your myGov portal.
Why are you not sending the tax statement via email or post?
As per the recent changes to the legislation as part of the government reforms, Navy Health will no longer be mailing or emailing statements to members.
Where can I get a copy of my tax statement for my records?
You can log into the Online Member Services portal and download all of your tax statements from here. Alternatively, you can speak to a Member Services Officer on 1300 306 289. Please note Navy Health estimates it can take up to 10 days for the tax statements to be received via post and recommend you download from the Online Member Services portal.
Will I receive a tax statement?
If you held a hospital policy in the 2022/2023 financial year and you paid premiums toward it then tax statements will be available for members to view or download from the Online Member Services portal.
Why is my tax statement not showing?
If your tax statement is not showing in your Online Member Services portal and it is after the 7th July 2023, and you held an active hospital cover in the 2022/2023 financial year, please call us on 1300 306 289 so we can look into this for you.
If your tax statement is not automatically showing in your tax return, it is after the 13th July 2022, and you held an active hospital cover in the 2021/2022 financial year, please log into your Online Member Services portal to download your tax statement to use for your tax return.
Navy Health cannot contact the tax department on your behalf.
Why does my statement have a zero in section J?
This is because Navy Health has not received any contribution payments toward your policy in the 2022/2023 financial year. This can occur if you have paid in advance in previous years.
Why does the benefit code (section L) shown on the statement differ to what I should be claiming?
Your statement will not show you what level of rebate you’re entitled to. This is because we don’t collect information about your income.