From March 2024, we will be no longer be able to issue cheques for claim benefits or accept them for membership premium payments. To nominate an alternative payment method, we ask that you visit the mobile app, OMS, or give us a call.
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Members
How do I order a replacement membership card?
You can order a replacement membership card online.
Alternatively, call us on 1300 306 289 or email query@navyhealth.com.au to request one or more replacement cards.
How do I order an additional membership card?
If you would like an additional membership card, to ensure your current card remains active, please call us on 1300 306 289. We will require the issue number of your current active card/s at the time of your call.
How long will my card take to arrive?
Navy Health membership cards are produced and posted off-site, so please allow up to two weeks for your card to arrive. If your membership card hasn’t arrived in that time, please contact us so we can investigate.
If you need to claim in the meantime, please pay for the service in full and submit a claim to us for a benefit refund.
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© Navy Health Ltd All Rights Reserved 2023
© Navy Health Ltd All Rights Reserved 2023