CHALLENGES AND SUPPORT SERVICES DURING YOUR TRANSITION
Being aware of the challenges and the veteran support services available when transitioning out of the ADF can ensure you have a successful journey into civilian life.
CHALLENGES & SUPPORT SERVICES WHEN TRANSITIONING
Being aware of the challenges and the veteran support services available when transitioning out of the ADF can ensure you have a successful journey into civilian life.
The pathway from life within the Australian Defence Force into civilian life can look different for everyone. For some, this transition may be challenging, however, by making use of the right support systems and services it can be a smooth and empowering journey. As you embark on your ADF transition, it is important to keep in mind that you are not alone. There are a number of dedicated support organisations ready to guide and assist you through this significant life change. In this guide we will delve into the various support options available to you to ensure that you are well-informed and prepared prior to your discharge date.
The pathway from life within the Australian Defence Force into civilian life can look different for everyone. For some, this transition may be challenging, however, by making use of the right support systems and services it can be a smooth and empowering journey. As you embark on your ADF transition, it is important to keep in mind that you are not alone. There are a number of dedicated support organisations ready to guide and assist you through this significant life change. In this guide we will delve into the various support options available to you to ensure that you are well-informed and prepared prior to your discharge date.
Your ADF Transition can be an emotional journey
The transition from life within the Australian Defence Force to civilian life can be difficult and sometimes an emotional rollercoaster, where you may experience feelings of excitement when you consider all the career and lifestyle changes, anxiety at starting over and losing your sense of purpose, and relief after the stress serving may have caused for you and your family. It is important to understand that experiencing a mix of emotions is perfectly normal during your ADF transition and that it is okay to feel both excited and anxious simultaneously.
Departing from the ADF may mean parting with the camaraderie, structure, and routine that have defined your life for many years. This change can sometimes bring about feelings of isolation or confusion. Seeking support from fellow veterans can be a fantastic way to engage with others who will be experiencing similar challenges to yourself. These connections may not only offer emotional support but also provide valuable insights and opportunities. Contacting dedicated veteran support services listed below, can also provide the advice, and care you may need during this time.
ADF Transition Seminars
ADF Transition Seminars are a fantastic source of information regarding your transition from the ADF to civilian life. It is compulsory for members to attend a ADF Transition Seminar within 12 months of their separation date.
They are delivered in 3 ways. The first way is face-to-face events which the Joint Transition Authority hosts in each state, with presentations on superannuation, healthcare, financial assistance and more. All the support organisations will have a booth where you can engage with their representatives and ask all the questions you have. There are also virtual-live events where you can watch presentations and chat with presenting organisations in real-time, or virtual-static where you can access the virtual transition hub to review information and other resources for each of the support services available. They are a great way to learn about the transition process and the panels will give you the opportunity to hear from previously transitioned members and experts.
Family members and guests are encouraged to attend with you. This will help both the member and their family prepare for the challenges members face when transition out.
DEFENCE SUPPORT ORGANISATION
Some of the key organisations you may want to reach out to include:
Open Arms
provides free face-to-face or tele-health counselling to anyone who has served, or currently serves in the Australian Defence Force, and their families. Their counsellors are available to support you if you are feeling upset, angry, anxious, depressed, or are having thoughts of self-harm.
Soldier On
is a not-for-profit organisation which provides holistic support services to current and former Australian Defence personnel and their families to help them lead meaningful civilian lives. Soldier On’s people work alongside individuals and families to build resilience, positivity and wellbeing through support services, programs, and activities.
The Oasis
is one of many veteran support services based in Townsville. Veterans and their families can participate in activities, meet likeminded Veterans, or just relax in a safe environment. The Oasis assists veterans in finding work after their transition, volunteering opportunities, and creating social connections.
Defence Member and Family Support (DMFS)
offers a number of programs and services to help you and your family transition to a new way of life, which may include relocating and finding alternative employment for yourself and your partner. DMFS has a 24/7 helpline staffed by qualified professionals for those seeking support, assistance, or advice.
The Department of Veterans' Affairs
supports those who currently serve or have served in Defence, and their families. The key services DVA offers includes issuing DVA Veteran cards that allow treatment for accepted conditions, claims processing, providing pensions and education schemes to eligible families, mental health support services and urgent help and support if required.
ADF Financial Services Consumer Centre
helps ADF members and their families achieve greater financial security by providing financial education about budgeting, debt, superannuation, employment and more. They can also assist you during your transition from the ADF from a financial standpoint.
Bravery Trust
is a national military charity which provides current and ex-serving members of the Australian Defence Force with financial aid, education, and counselling. Their vision is to see that all serving and ex-serving members of the Australian Defence Force are not financially disadvantaged due to being injured during service.
RSL Australia
advocates for benefits, treatment, and the welfare of current and ex-serving members of the Australian Defence Force. Their vision is to help Australia’s Veterans and Defence families enjoy better opportunities in all aspects of their lives.
HELP AND SUPPORT LINES
The following helplines provide phone and email support to ADF members, Veterans, and their families.
Defence Member and Family Helpline
This is your first point of call when seeking support, assistance, advice, or a referral. The call centre can be dialled through 1300 624 608. It is staffed 24/7 by qualified professionals including psychologists and social workers. For more information, click here.
Open Arms - Veterans & Families Counselling
Call Open Arms on 1800 011 046 for 24-hour free counselling and mental health support for Navy, Army & Air Force personnel, veterans, and their families. Counselling services are free and confidential, provided through the Department of Veterans’ Affairs (DVA).
Lifeline
Lifeline provides compassionate crisis and suicide prevention help 24/7 for all people in need by calling 13 11 14.
ADF Mental Health All-Hours Support
The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24 hours a day, seven days a week. It is designed as a triage line, which means that it is there to help you access ADF or civilian mental health services more easily. Services that you can access include psychology, medical, social work, and chaplain services.
Safe Zone
24/7 counselling support for the veteran community by calling 1800 142 072.
1800RESPECT
1800RESPECT is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. Just call 1800 737 732.
