Important
Information
Important Information
Important Information to know
It is important that as a member of Navy Health you read and retain all the membership information provided.
It is your responsibility to notify us of any changes to your policy, including but not limited to address changes, bank account details or adding and removing people from the policy.
Membership
Information on membership types, changing your details, paying your premiums, covering your children and suspending your membership.
Benefits
Information on when benefits can be paid, when benefits are not paid and overseas benefits.
Coverage
Information on waiting periods, pre-existing conditions, hospital excesses, using the Member Portal, optical suppliers, prosthetic appliances and podiatry surgery information.
Claim
Information on how to make claims, natural therapy claiming, Medically Prescribed Appliances and Veteran Gold Cardholders.
Covering the Gap
An explanation of the ‘gap’ and how you can reduce any potential out-of-pocket expenses when going to hospital.
If you require further information, please don’t hesitate to contact us on 1300 306 289.
