There’s no need to Rush. Navy Health’s benefits reset at the end of each financial year (1st July to 30th June), and we allow two years from the date of service to submit your claims. View our holiday hours

Cover

Important information about your cover including excesses, pre-existing conditions and waiting periods.

Suspending Your Cover

At Navy Health, we understand that it may be necessary for you to suspend your health cover from time to...

Waiting Periods

What is a waiting period? A waiting period is an initial period of your health insurance membership whereby no benefit...

Pre-existing Conditions

What constitutes a pre-existing condition? A pre-existing condition is where signs or symptoms of an ailment, illness or condition, in...

Excesses

What is an excess? Where a policy has an excess, the excess applies to the cost of in-patient hospitalisation in...

Important Information

Important Information to know It is important that as a member of Navy Health you read and retain all the...

Medically Prescribed Appliance (MPA)

Medically Prescribed Appliance (MPA) Medically Prescribed Appliance claims must be accompanied by a referral from a registered practitioner. This must...

Changing your level of cover

How do I change my level of cover? As an existing Member, you can change your level of cover by...

Medical Devices and Human Tissue Products

Medical Devices and Human Tissue Product appliances or devices surgically implanted during a hospital stay are subject to two benefit...

Podiatry Surgery

Limited benefits are available when Podiatric Surgery is performed in a contracted hospital by an Australian Government Accredited Podiatrist. For...

Pharmacy

Your extras policy will only cover pharmacy items that meet the following criteria: • Not supplied or already covered under...

Ambulance Cover

Medicare does not cover Ambulance cover and different states have different arrangements. Navy Health includes comprehensive ambulance cover on all...

Excess Refund Form

Please complete this form if you are applying for a refund of the excess that you have already paid for...

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