Changing your level of cover

For existing members, you can change your level of cover anytime. However, please note that if upgrading your level of cover, some waiting periods may apply.

How to change your level of cover

To change your level of cover contact our Members Services team on 1300 306 289.

To add dependants to your policy, this can be conducted via Online Member Services.

In relation to newborns, to ensure your new addition has full coverage, it is important to notify us within two months of the birth.

What happens if I am considering parenthood but am on a hospital cover that excludes pregnancy?

You should change your cover as soon as possible to a family version and one that includes obstetrics benefits.  A 12 month waiting period applies for all services relating to pregnancy and childbirth.