Message from the CEO

Thank you for your continued support of Navy Health. I am writing to you to provide an update and to detail Navy Health’s response to this unprecedented global situation.

Firstly, I must reassure you that as a not-for-profit and truly member focused health fund, where profits go back to benefit members, our objective is to support our members and staff through these uncertain times, where health and safety of all should be the priority.

Navy Health’s COVID-19 Assistance to Members

The team at Navy Health is taking considered and measured approaches to make certain we are able to find the appropriate balance between supporting our members and securing the long-term continued success of the fund. Resultant from this approach, Navy Health has introduced a number of COVID-19 Assistance measures for our members.

Delayed Premium Increases until 1 October 2020

The premium increase that was due to take effect 1 April 2020 has now been delayed for ALL members until 1 October 2020. The correspondence we sent you in February is still valid however the effective date is 1 October 2020. You do not need to take any action, we will ensure this is automatically applied.

Other COVID-19 Assistance Available

There are other various assistance measures available to members who have been impacted by COVID-19 including the following;

I urge all members who may need assistance in addition to the premium increase relief, to go to navyhealth.com.au for the latest information and details relating to the assistance available.

If your financial circumstances have changed, I encourage you to talk to the Navy Health Member Services team before considering downgrading or dropping your health cover.

Please know that you continue to be front of mind and we remained focused on supporting you during this challenging period.

Kind Regards,

Ron Wilson
Chief Executive Officer